1. Introduction
Welcome to Dunes to Downtown. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://dunestodowntown.com]. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
We are committed to protecting your personal information and your right to privacy. When you visit our website and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.
Important Note
This policy applies to all information collected through our website, and any related services, sales, marketing, or events.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register on the site, subscribe to our newsletter, or participate in activities related to the site.
Derivative Data
Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand) that we may collect when you purchase, order, return, exchange, or request information about our services from the site.
Social Network Data
User information from social networking sites, such as Facebook, Instagram, TikTok, Snapchat, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.
3. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:
- Create and manage your account.
- Process your transactions and send you related information.
- Email you regarding your account or order.
- Enable user-to-user communications.
- Generate a personal profile about you to make future visits to the site more personalized.
- Increase the efficiency and operation of the site.
- Monitor and analyze usage and trends to improve your experience with the site.
- Notify you of updates to the site.
- Offer new products, services, and/or recommendations to you.
- Perform other business activities as needed.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Process payments and refunds.
- Request feedback and contact you about your use of the site.
- Resolve disputes and troubleshoot problems.
- Respond to product and customer service requests.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Interactions with Other Users
If you interact with other users of the site, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.
Additional Disclosures
We may also share your information with online postings, third-party advertisers, affiliates, business partners, and other third parties as described in our full privacy policy.
5. Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the site to help customize the site and improve your experience. When you access the site, your personal information is not collected through the use of tracking technology.
Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the site to help customize the site and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the site.
Internet-Based Advertising
Additionally, we may use third-party software to serve ads on the site, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.
Website Analytics
We may also partner with selected third-party vendors to allow tracking technologies and remarketing services on the site through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users' use of the site, determine the popularity of certain content, and better understand online activity.
6. Third-Party Websites
The site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.
Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information.
We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the site.
We recommend reviewing the privacy policies of any third-party websites before providing any information.
7. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
Security Notice
While we implement safeguards designed to protect your information, no security system is impenetrable. Due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.
8. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
If you believe that we might have any information from or about a child under 13, please contact us using the contact information provided below.
Important Note
Our website and services are not intended for individuals under the age of 13. We do not intentionally collect data from or market to children under 13 years of age.
9. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.
No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.
10. Options Regarding Your Information
You may at any time review or change the information in your account or terminate your account by:
- Logging into your account settings and updating your account.
- Contacting us using the contact information provided below.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
- Noting your preferences at the time you register your account with the site.
- Logging into your account settings and updating your preferences.
- Contacting us using the contact information provided below.
11. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Address
Office, ALBAHAR Building, Al Khabeesi, Dubai, UAE
Business hours: 9am - 5pm, Monday to Friday
Privacy Officer
For privacy-specific concerns, you can contact our designated Privacy Officer at [email protected]